Refund policy

Returns & Refunds Policy

 

Last updated: June, 2025

 

At Crowns & Crooks, we stand by what we create. Every piece we offer is made to order and printed with purpose — not mass-produced.

 

That said, we know things can happen. Here’s how we handle it.

 

 

Return Eligibility

 

We accept returns and exchanges within 30 days of receiving your order, but only if:

• The item arrives damaged, defective, or with a manufacturer’s error
• You received the wrong size, product, or design

 

 

All items must be:

• Unworn, unwashed, and in original condition
• Returned with proof of purchase

 

 

We Cannot Accept Returns For:

 

Because all products are printed on demand:

• Buyer’s remorse or change of mind
• Wrong size ordered (please consult our size guide before purchase)
• Minor color variation due to screen differences

 

 

Refunds (If Approved)

 

If your item qualifies for a refund:

• You’ll be notified via email
• Refund will be processed to your original payment method within 7–10 business days

 

Shipping costs are non-refundable.

 

 

How to Start a Return

 

Email us at support@crownsandcrooks.com with:

 

• Your full name
• Order number
• Clear photo of the issue (if applicable)
• Reason for return

 

 

We’ll take care of the rest — like brothers should.